http://customerreferences.wordpress.com Keeping customers happy and loyal Mon, 16 Jan 2012 22:49:26 +0000 en hourly 1 http://wordpress.com/ http://s2.wp.com/i/buttonw-com.png http://customerreferences.wordpress.com http://customerreferences.wordpress.com/2012/01/15/the-call-that-changed-the-week/ http://customerreferences.wordpress.com/2012/01/15/the-call-that-changed-the-week/#comments Sun, 15 Jan 2012 21:56:10 +0000 Maeve Naughton http://customerreferences.wordpress.com/2012/01/15/the-call-that-changed-the-week/ ]]> http://customerreferences.wordpress.com/2012/01/15/the-call-that-changed-the-week/feed/ 2 Maeve Naughton http://customerreferences.wordpress.com/2011/11/30/things-to-think-about-for-the-reference-professional/ http://customerreferences.wordpress.com/2011/11/30/things-to-think-about-for-the-reference-professional/#comments Thu, 01 Dec 2011 04:36:47 +0000 Maeve Naughton http://customerreferences.wordpress.com/?p=1088 ]]> http://customerreferences.wordpress.com/2011/11/30/things-to-think-about-for-the-reference-professional/feed/ 0 Maeve Naughton http://customerreferences.wordpress.com/2011/11/19/know-your-customer/ http://customerreferences.wordpress.com/2011/11/19/know-your-customer/#comments Sun, 20 Nov 2011 06:36:14 +0000 Maeve Naughton http://customerreferences.wordpress.com/?p=1052 ]]> http://customerreferences.wordpress.com/2011/11/19/know-your-customer/feed/ 0 Maeve Naughton http://customerreferences.wordpress.com/2011/10/07/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-59/ http://customerreferences.wordpress.com/2011/10/07/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-59/#comments Sat, 08 Oct 2011 02:25:41 +0000 Maeve Naughton http://customerreferences.wordpress.com/?p=1081 ]]> http://customerreferences.wordpress.com/2011/10/07/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-59/feed/ 0 Maeve Naughton http://customerreferences.wordpress.com/2011/08/28/a-long-overdue-book-list/ http://customerreferences.wordpress.com/2011/08/28/a-long-overdue-book-list/#comments Sun, 28 Aug 2011 16:29:56 +0000 Maeve Naughton http://customerreferences.wordpress.com/?p=1066 ]]> http://customerreferences.wordpress.com/2011/08/28/a-long-overdue-book-list/feed/ 0 Maeve Naughton http://customerreferences.wordpress.com/2011/08/16/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-58/ http://customerreferences.wordpress.com/2011/08/16/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-58/#comments Wed, 17 Aug 2011 06:29:44 +0000 Maeve Naughton http://customerreferences.wordpress.com/?p=1072 ]]> http://customerreferences.wordpress.com/2011/08/16/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-58/feed/ 0 Maeve Naughton http://customerreferences.wordpress.com/2011/08/07/be-friendly/ http://customerreferences.wordpress.com/2011/08/07/be-friendly/#comments Sun, 07 Aug 2011 17:36:47 +0000 Maeve Naughton http://customerreferences.wordpress.com/?p=1054 ]]> http://customerreferences.wordpress.com/2011/08/07/be-friendly/feed/ 0 Maeve Naughton http://customerreferences.wordpress.com/2011/07/29/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-57/ http://customerreferences.wordpress.com/2011/07/29/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-57/#comments Sat, 30 Jul 2011 04:37:34 +0000 Maeve Naughton http://customerreferences.wordpress.com/?p=1047 ]]> http://customerreferences.wordpress.com/2011/07/29/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-57/feed/ 0 Maeve Naughton http://customerreferences.wordpress.com/2011/07/21/making-the-world-a-better-place-one-bear-at-a-time/ http://customerreferences.wordpress.com/2011/07/21/making-the-world-a-better-place-one-bear-at-a-time/#comments Fri, 22 Jul 2011 04:30:13 +0000 Maeve Naughton http://customerreferences.wordpress.com/?p=1039 ]]> http://customerreferences.wordpress.com/2011/07/21/making-the-world-a-better-place-one-bear-at-a-time/feed/ 1 Maeve Naughton http://customerreferences.wordpress.com/2011/07/11/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-56/ http://customerreferences.wordpress.com/2011/07/11/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-56/#comments Tue, 12 Jul 2011 03:09:21 +0000 Maeve Naughton http://customerreferences.wordpress.com/?p=1035 ]]> http://customerreferences.wordpress.com/2011/07/11/%e2%80%9cthings-to-think-about%e2%80%9d-for-the-reference-professional-56/feed/ 0 Maeve Naughton