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“Things to Think About” for the Reference Professional

Posted on April 22, 2009 by Maeve Naughton

#crlp Treat your customers as people – not just as a customer.

“Things to Think About” for the Reference Professional is a weekly blurb to get you thinking. You can find content here on this blog or at Twitter under the hashtag for Customer Reference and Loyalty Professionals #crlp.

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